Support
We are here to help you create and print with confidence.
Updated October 5, 2026Get help
Email jhony@gizmodevs.com.br with the app version, iPhone or iPad model, printer model, and steps leading to the issue. Do not send passwords or LAN access codes.
Projects and generators
Projects remain on your device. Export files and keep a copy to continue on another device. Generators use predefined models you can customize through their available options.
Printer connection
Connect your device and printer to the same local network and allow Local Network access in iOS settings. Check the manufacturer’s LAN instructions and model compatibility.
Subscriptions
Manage or cancel in iPhone Settings → your name → Subscriptions. Restore purchases using the same Apple Account and associated Mono account. Deleting the app or account does not cancel an Apple subscription.
Privacy and deletion
You can start account deletion in the app’s Account screen. Email support with requests about your personal data.